航空收费

Firstly 澳大利亚航空负责 and CASA operate as two independent government agencies, as such our requirements are essentially different.

CASA do provide operator details on their aircraft register however it is heavily reliant on operators to maintain. We are also aware of administrative delays due to CASA’s processing requirements.

航空负责 require confirmation of the change of operator details. Ideally this advice should be provided at the time of transfer, minimising the chance of the invoice being issued to the incorrect customer.

请填写一张 更换飞机经营热博体育官方网站 form, sign and forward on to the new operator to finalise. 完成后，表格将通过电子邮件发送到 billing@gardenmentorapp.com.

To update our records, we require confirmation of the change of operator. 的 更换飞机经营热博体育官方网站 form is the best way to organise this change.

请完成 电子邮件纠纷形式 and provide further information of why you’re disputing charged.

We will investigate your dispute and provide an explanation of the charge.

详情请参阅我们的 网站, which has information on the services provided by 澳大利亚航空负责.

也可参阅我们的 标准合同条款 for further information on our charging.

A statement is issued at the beginning of each month. It is a summary of your account, detailing current invoices and any outstanding charges. If you would like a copy of the original invoice please call 1800 026 147 or 电子邮件.

If the flights total is less than $50 then the invoice will only be raised quarterly, 如果航班总额超过50美元.00 then an invoice will be sent to you on a monthly basis.

请取消你的GAO报价 电子邮件.

Airports are privately owned and provide ‘ground’ related chargeable services (eg aircraft parking). AVDATA act as an agent for several airports nationally and charge on their behalf. 航空负责 related charges are available in our 标准合同条款.

任何退款请 电子邮件我们 and please include all account information refund amount.

Once we have received your account information and refund amount, we will confirm that the details are correct.  We will then immediately notify you on the status of your refund before initiating the refund to your credit card (or original method of payment). You will receive the refund within a certain amount of days, depending on your card issuer’s or your bank’s policies.

您可以拨打1800 026 147或 电子邮件我们 更新任何细节.